Introduction
Welcome to Isabella Capture. By placing an order with us, you agree to the following Terms and Conditions. These terms outline the rules and responsibilities for using our website, purchasing products, and receiving services. Please read them carefully.

Ordering

  • All orders are processed based on availability.
  • We accept Cash on Delivery (COD) only. Orders will be processed and dispatched once the COD request is confirmed.
  • It is your responsibility to provide complete and accurate shipping information to ensure successful delivery.

Product Information

  • We strive to provide accurate descriptions and images of our products.
  • Product specifications, availability, and colors may vary slightly due to manufacturing or photography conditions.
  • Any discrepancies will be handled on a case-by-case basis through our support team.

Shipping and Delivery

  • We deliver worldwide.
  • Orders are typically processed within 3 business days of confirmation.
  • Delivery times vary depending on the destination but generally take 7–14 business days for international shipments and 3–7 business days for domestic orders.
  • We take care to pack all products securely to prevent damage during transit.

Returns and Refunds

  • Returns are accepted within 10 days of delivery. Items must be unused, in original packaging, and in the same condition as received.
  • Refunds are processed only in cash. After we receive and inspect your returned item, refunds are issued within 5 business days.
  • Customers are responsible for return shipping costs.
  • Items damaged, used, or altered after delivery are not eligible for return or refund.

Payment and Refunds

  • All payments are Cash on Delivery.
  • Refunds are issued only in cash to the customer.
  • Refunds cover the original purchase price and do not include any shipping charges.

Customer Responsibilities

  • Provide accurate shipping details to avoid delays.
  • Inspect items upon receipt and report any issues within the specified return period.
  • Contact us promptly at [email protected] for assistance with orders, returns, or refunds.

Limitation of Liability

  • Isabella Capture is not responsible for delays caused by customs, courier services, or other factors beyond our control.
  • We are not liable for any indirect, incidental, or consequential damages resulting from the use of our website or products.

Changes to Terms

  • We reserve the right to update or modify these Terms and Conditions at any time.
  • Updated terms will be posted on our website and will apply to all orders placed after the changes.

Contact Information
For questions regarding these Terms and Conditions, or for assistance with orders, returns, or refunds, please contact us at:
[email protected]

By placing an order with Isabella Capture, you confirm that you have read, understood, and agreed to these Terms and Conditions.